Sleeves by Travis Apparel
Website: sleevesbytravisapparel.com
Effective date: October 20, 2026
This policy explains how Sleeves by Travis Apparel collects, uses and shares personal information when you visit our website, request a quote or artwork check, contact us, or place an order. Personal information includes details that identify you or can reasonably be associated with you.
For product returns, please see our Refund and Returns Policy.
1. Information we collect and why
- Contact and quote requests: Your name, email address, phone number if supplied, message, business or organization name if supplied, requested quantities, sizes, colors, design instructions and needed date. We use these details to respond, check artwork, prepare quotes and discuss your project.
- Orders: Your billing and shipping details, contact information, products, customization instructions, order notes and transaction details. We use these to process payments, make and fulfill orders, arrange shipping or pickup, communicate about your purchase and handle customer-service questions.
- Artwork and uploads: Logos, photos, artwork, documents and other files you send through our website or correspondence. These files can contain names, images of people or other personal information. We use them to evaluate or produce the requested work. Please provide only files and information needed for your project, and make sure you have permission to supply them.
- Website activity: Our website and service providers may process IP address, browser and device information, visited pages, referral information, cart contents and technical logs to operate the store, remember shopping activity, understand order referrals, troubleshoot problems and help detect fraud or abuse.
- Account information, when applicable: If you use a customer account, we process information associated with that account to support sign-in, order history and account-related features. An account is not required merely to contact us.
Information comes from details you enter in forms or checkout, files you upload, emails and other direct communications, and cookies and similar website technologies. If you choose not to provide details needed for a quote or order, we may be unable to complete that request.
2. Payments and service providers
Online checkout uses WooCommerce and WooPayments, with payment processing services supplied through Stripe and related providers. Payment information is handled by the payment services used at checkout. We receive information needed to manage the transaction, such as payment status, transaction identifiers and limited payment-method details; full payment-card numbers and security codes are not stored in our WordPress order records. Payment providers may process billing, device and transaction information for payment processing, security and fraud prevention. Additional terms apply if you choose an alternative payment or express-checkout service.
Personal information is also processed by providers supporting our website hosting, email and customer communications, backups, technical support, tax calculations, shipping and order fulfillment, as needed for those services. Our current website uses WooCommerce, WooPayments, WooCommerce Shipping and Brevo email tools, and is hosted with IONOS. Shipping carriers receive delivery information needed to transport your order. Providers’ own privacy notices explain their independent processing practices.
We may also disclose information when legally required, to respond to valid legal requests, or to investigate fraud, protect rights or resolve disputes. We do not sell or rent customer contact information.
3. Cookies and website technologies
Cookies are small files stored by your browser. Our store uses cookies and similar technologies for shopping-cart functions, sessions, sign-in where applicable, security and order attribution, including information about how a shopper reached the store. Payment services may use their own technologies to process transactions and detect fraud.
You can manage or delete cookies through your browser settings. Blocking cookies may prevent the cart, checkout or other features from working properly. A browser setting does not remove information already provided with an order or message. Brevo, our email service, may record delivery, opens and link clicks when tracking is used in messages, to help us understand whether communications reach customers and are useful. Blocking automatic image loading in your email program can reduce open tracking. You can opt out of promotional emails as described below.
4. Marketing and your choices
We may contact you about your inquiry or order. If we send promotional emails about our products, offers or services, you can opt out by using an unsubscribe link where provided, replying “unsubscribe,” or contacting us below. Opting out of marketing does not stop messages needed to complete an existing order, resolve a service issue or respond to a request you make.
You can choose whether to submit optional information or uploads. Supplying artwork for a quote or order does not by itself authorize us to publish personal photos or confidential material as advertising. We will obtain permission before using identifiable customer photos or confidential artwork in promotional examples.
5. Access, corrections and deletion requests
Contact us using the details below to ask what personal information we hold about you, request a copy, correct inaccurate information, request deletion, withdraw a permission you previously gave or raise a concern about how information is used. Please identify the email address associated with your inquiry or order and describe the request; do not send passwords or full payment-card details. We may ask for information needed to verify your identity before releasing or changing records.
We will review your request and explain any limitations. Some records may need to be retained for accounting, tax, legal, fraud-prevention, dispute-resolution or order-related reasons. Deletion of an account or marketing subscription does not necessarily delete records we must keep for those purposes.
6. Retention and security
We retain personal information for the time needed to manage inquiries, fulfill orders, provide support, maintain business records and meet applicable obligations. The period depends on the information and the reason it is held. Our store does not currently apply a fixed automatic deletion period to completed orders or customer accounts; records are reviewed when a deletion request is received or a business need is assessed. Please contact us about a specific record or uploaded file. Backup copies may remain until they are replaced through the normal backup cycle.
Our website uses HTTPS to encrypt information transmitted between your browser and the site. Access controls and the security features of our hosting, store and payment services help protect information. No website, storage system or method of transmission can be guaranteed completely secure. Please do not send full payment-card numbers, passwords, Social Security numbers or unrelated sensitive information through contact forms, uploads or email.
7. Other websites and children
Links, social media services and third-party checkout services may take you to another website. Their privacy practices are governed by their own policies. Please review those policies when you use those services.
Our ordering and inquiry services are intended for adults purchasing apparel and gifts. If you believe a child has supplied personal information without appropriate permission, contact us so we can investigate and address it.
8. Privacy concerns, complaints and changes
If you believe we have not followed this policy, contact Travis McDaniel using the details below. Tell us what happened, the relevant order or inquiry if any, and how we can contact you. We will investigate, respond and work to address the concern. If the issue remains unresolved, you may contact BBB Serving Dayton and the Miami Valley through bbb.org or an appropriate consumer-protection authority.
We may update this policy as our practices change. The current version will be posted on this page with an updated effective date.
Privacy contact: Travis McDaniel
Sleeves by Travis Apparel
Email: sleevesbytravis@gmail.com
Phone/text: 937-654-2919
Mail: 10397 Dorval Ave, Miamisburg, OH 45342
Local pickup is by appointment only.
